Yeah, but then you give them something to complain about afterwards. Pissing them off by being kind is sooooo much more rewarding. You haven’t experienced pettiness until you’ve gotten a customer to a boiling rage by being nothing but saccharine and professional to a pissed off customer looking for a fight.

I used to work retail cell phone sales for a now defunct reseller, and we’d frequently get people in who got pissed off when they found out we couldn’t do a lot of carrier functions, and boy was it fun winding people up by being kind, courteous and professional.

I wasn’t as bad as the South Park ISP dudes, but same vibe lol