If you want your call to be used for training, either you or the employee have to do something crazy.
Training folks don’t care about the mundane, they want to show what not to do (if the employee fucks up) or how to handle calls properly (irate customers).
If you want your call to be used for training, either you or the employee have to do something crazy.
Training folks don’t care about the mundane, they want to show what not to do (if the employee fucks up) or how to handle calls properly (irate customers).